Legacy Global Wellness Challenge Status Dashboard
Full Case Study
Users
Cigna GWC Engineering Team & Potentially Business Partners
Platform
Desktop
Year
2022
Client
Cigna GWC Engineering Team
Project Overview
Global Wellness Challenge (GWC) is Cigna’s annual 6-week fitness event, engaging 30,000+ employees and their families each summer. To proactively identify and address potential issues during the Global Wellness Challenge, our team developed a real-time status dashboard. It tracked key metrics such as participant count, team count, replica lag, and other technical indicators to ensure a smooth and reliable user experience throughout the challenge season.
The Problem
The platform’s performance had been monitored manually by running query scripts across different systems — a time-consuming process prone to delays. The team needed a faster, more visual way to catch issues as they happened.
As the UI Designer
I worked with the engineers to:
Define key metrics to surface
Design the dashboard UI in Figma
Provide documentation and handoff
Support development through follow-up and iteration
Solutions & Outcomes
Engineers couldn’t quickly identify issue origins
Key Design Solutions
Challenges
Design Solutions
Needed quick data for sharing
Designed layout optimized for screenshots, with key stats above the fold
Unclear status definitions
Included hover-to-explain tooltips on AWS categories
Added color-coded categories & data source labels on main dashboard
Outcome
A centralized internal dashboard built in under 2 weeks
Reduced manual checks and improved engineer response time
Served as a foundational tool for future monitoring efforts
Gave intern engineers a real, functional product to build and launch
Homepage of high-level overview
AWS Metric Tab
DB Metric Tab
Firebase Metric Tab
Reflection
This was my first time working with engineering interns, which made the design process both collaborative and uniquely thoughtful. I had to quickly understand their technical skillsets and communicate clearly to ensure the design served its purpose without overburdening development. It taught me how to balance vision with feasibility.
With more time, I would have loved to:
Add filtering or data drill-down features for greater control
Implement data export or copy-to-clipboard tools for easier sharing with business teams
"Satoko did an awesome job leading the design of our internal status dashboard — she really took the time to understand where the interns were technically and designed something that was not only polished and clear, but also realistic to build. Her thoughtfulness and communication made a big difference in helping the project run smoothly."
— Intern Mananger